Monument Privacy Policy

Last modified: August 3, 2020

1. Introduction

This Privacy Policy describes how Monument, Inc. collects and uses Personal Data about you through the use of our Website and through email, text, and other electronic communications between you and Monument, Inc..

Monument, Inc. (“Monument,” or “we,” “our,” or “us”) respects your privacy, and we are committed to protecting it through our compliance with this policy.

This Privacy Policy (our “Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit the websites joinmonument.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

It does not apply to information collected by:
Note, Monument is not a medical group. Any telemedicine consults obtained through our Website are provided by independent medical practitioners including, but not limited to, Life Now Health Group, P.A. (“Life Now Health”), an independent medical group with a network of United States based health care providers (each, a “Provider”). Life Now Health (or your own medical provider if you do not use a Life Now Health Provider) is responsible for providing you with a Notice of Privacy Practices describing its collection and use of your health information, not Monument. If you do not agree to be bound by those terms, you are not authorized to access or use our Website, and you must promptly exit our Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites. By accessing or using our Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

Individuals located in California should read the important information available here.

2. Children Under the Age of 18

Our Website is not intended for children under the age of 18 and children under the age of 18 are not permitted to use our Website. We will remove any information about a child under the age of 18 if we become aware of it.
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or through the Website. We do not knowingly collect Personal Data from children under 18. If you are under 18, do not use or provide any information on our Website or on or through any of their features, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from a child under 18, please contact us at support@joinmonument.com or call us at (646)-434-2475.

3. Information We Collect About You and How We Collect It

We collect different types of information about you, including information that may directly identify you, information that is about you but individually does not personally identify you, and information that we combine with our other users. This includes information that we collect directly from you or through automated collection technologies.

Generally

We collect several types of information from and about users of our Website, specifically information:
We collect this information:

Information You Provide to Us

The information we collect on or through our Website is:
You also may provide information to be transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, specifically:
The technologies we use for this automatic data collection may include:

4. How We Use Your Information

We use your Personal Data for various purposes described below, including to:
• provide our Website to you;
• provide products and services to you;
• provide you with information you request from us;
• enforce our rights arising from contracts;
• notify you about changes; and
• provide you with notices about your account.

We use information that we collect about you or that you provide to us, including any Personal Data:
We may also use your information to contact you about goods and services that may be of interest to you, including through newsletters. If you wish to opt out of receiving such communications, you may do so at any time by clicking unsubscribe at the bottom of these communications or by visiting your Account Preferences page. For more information, see Choices About How We Use and Disclose Your Information.

5. Disclosure of Your Information

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. We disclose your Personal Data to a few third parties, including:
• our affiliates and third party service providers that we use to support our business;
• to a company we merge, acquire, or that buys us, or in the event of change in structure of our company of any form;
• to comply with our legal obligations;
• to affiliates and third parties for their own commercial purposes;
• to enforce our rights; and
• with your consent.

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose Personal Data that we collect or you provide as described in this privacy policy:
We may also disclose your Personal Data:

6. Choices About How We Use and Disclose Your Information

We offer you choices on how you can opt out of our use of tracking technology, disclosure of your Personal Data for our advertising to you, and other targeted advertising.
We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. These third parties may aggregate the information they collect with information from their other customers for their own purposes.
In addition, we strive to provide you with choices regarding the Personal Data you provide to us. We have created mechanisms to provide you with control over your Personal Data:

7. Your Rights Regarding Your Information and Accessing and Correcting Your Information

You may review and change your personal information by logging into the Website and visiting your Settings page.
You can review and change your account password by logging into our Website and visiting the Settings section of our Website. You may also notify us through the Contact Information below of any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible. If you wish to delete your account, you may do so by logging on to your account or by emailing us at support@joinmonument.com. We cannot delete your personal information except by also deleting your account with us. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.

8. Data Security

Information transmitted over the Internet is not completely secure, but we do our best to protect your Personal Data. You can help protect your Personal Data and other information by keeping your password to our Website confidential.
We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. We use encryption technology for information sent and received by us.
The safety and security of your information also depends on you. Where you have chosen a password for the use of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website, or in your operating system.

9. Changes to Our Privacy Policy

We will post any changes to our Privacy Policy on our Website. If we make material changes to our Privacy Policy, we may notify you of such changes through your contact information and invite you to review (and accept, if necessary) the changes.
We may change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website’s home page. If we make material changes to how we treat our users’ Personal Data, we will notify you by email to the email address specified in your account and/or through a notice on the Website’s home page. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically accessing or visiting our Website and reviewing this Privacy Policy to check for any changes.

10. Contact Information

You may contact us through the contact information below.
If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, you may contact us at the contact information below or through the “Contact Us” page on our Website.
How to Contact Us:
Monument, Inc.

Attn: Monument Team

350 7th Ave
Suite 404
New York, New York 10001

Telephone: (646) 960-3553

11. Notice to California Residents

The information provided in this section applies only to California residents.
We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide to California residents an explanation of how we collect, use and share their personal information, and of the rights and choices we offer California residents regarding our handling of personal information.
This notice does not apply to any health or medical information we collect that is otherwise governed by California’s Confidentiality of Medical Information Act or the Health Insurance Portability and Accountability Act of 1996. This notice also does not apply to information related to our business contacts (including any partner physicians or therapists).
Personal Information We Collect, Use and Share
In addition to the information in our Privacy Policy, the following chart further describes our privacy practices with respect to the personal information of our California consumers.
Information we collect about you CCPA-defined categories (Definitions are available here.) Sources of personal information Purposes for which we may collect and use the personal information Categories of third parties to which we disclose the personal information
Account Registration Contact Information Correspondence Identifiers Online Identifiers Commercial Information You To provide our Website and products/services To send you marketing communications To respond to your requests None
Payment Information Purchases Identifiers Financial Information You Third Parties To provide our Website and products/services None
Automatically Collected Information Online Identifiers Internet or Network Information Inferences Automatic collection To provide our Website and products/services To send you marketing communications To advertise our services to you To create anonymous data for analytics Collected directly by advertising partners
Please note that we may also disclose all personal information to affiliates and service providers, or for purposes of corporate restructuring and compliance, as described in Disclosure of Your Information.
California Residents’ Privacy Rights
Except as excluded from the scope of this notice above, the CCPA grants California residents the following rights.
You are entitled to exercise the rights described above free from discrimination.
Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. If we deny your request, we will communicate our decision to you.
How to Submit a Request.
Shine the Light
It is our policy not to disclose personal information (as defined in California’s Shine the Light Law, California Civil Code Section 1798.83) provided to us by our users (as defined in the Shine the Light Law) to third parties for their direct marketing purposes if the customer has exercised an option that prevents that information from being disclosed to third parties for those purposes. Such customers may exercise this option by submitting a CCPA opt-out request to support@joinmonument.com.
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